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Shipping and Returns

In Store Policy:

Refunds will be give on merchadise returned within 7 days with a receipt. Items must be in new, unworn condition and tags must be on all clothing and other items.

Store Credit at current value will be given for merchandise returned with out a receipt or gift receipt, or after the 7 days.

All regular merchandise must be returned within 30 days.  Sale Items are Final Sale

 

Online Return Policy:

Refunds will be give on merchadise returned within 30 days with a receipt. Items must be in new, unworn condition and tags must be on all clothing and other items.  Customer is responsible for return shipping charges.

 

Shipping

We ship only to physical addresses (no post office boxes), only within the continental United States. Currently, we do not ship to Alaska, nor Hawaii, nor do we ship outside of the continental United States.

After you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for some of the items we sell may be weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.


Items that are eligible for free shipping will be shipped via the method of The Cottage of Williamstown's  choice.

Free Gift items may be shipped separately.

Orders placed for expedited shipping (overnight, 2-day or 3-day shipping), and received after 12:00 PM, may be shipped on the next business day, so calculate the time it will take to receive your order, carefully.  Expedited shipping requests that are placed on weekends will be shipped on the following Monday or, in the case of a Monday holiday, may be shiipped on the following Tuesday.